Seth Godin-换个方式互动
不仅换个地方互动,更要换个方式互动
作者Seth Godin,发表于 Seth的博客 (作者授权翻译. 未经作者和译者许可 请勿转载.)
eBay其实就是个在线拍卖服务。这主意很了不起,我真希望这是我想出来的,但它也只不过是拍卖而已—— 跟我们千百年来进行的拍卖行为并没有本质区别。
Jeff Jarvis告诉我们Google Docs的一项新功能。花点儿时间想想这个吧:
你给许可名单上的联系人发送了Email。在Email里有链接指向一个在线spreadsheet文档。人们收到Email后点击链接,无需登陆即可打开这个文档并填写问卷。你不仅可以拿到整合好的数据,还可以用图表等方式展示问卷结果。这样获得的分析要远比简单的投票方式深入。我猜99%的spreadsheet使用者都会拿它去做简单的一维投票统计。实际上,它的功能非常强大。
那么,我们还需要什么呢?
这个主意怎么样:做个简单的系统让你能够组织一场新式拍卖,对象为某一活动的有限的座位。假设你希望有200人来参加一场关于网络的展会——这种活动要是只有十来个人到场的话就太无聊了……不用每张票50美金的老一套,换个方法吧:最开始的五张票每张卖1美元,接下来的五张票每张两美元,以此类推直到最后的十张票每张500美元。你可以拿到同样多的钱(甚至更多),同时还鼓励了最早注册的五名踊跃者。(那些观望到最后一分钟的家伙们当然就为享受的特权付出了代价。)这种交互界面很容易设计,可以建立任何你喜欢的渐变价格模型。
或者,做个按地域划分的定价系统怎么样?很多服务都是按相同价格出售的,但是加上邮编和地图后整个定价方式就可以完全不同。
为什么航空公司不想个办法将包机服务与普通航班结合起来呢?这样航班就可以按照旅客出发的时间(以及旅客前往的地点)定制了。 为旅客设立的航班,而不是服从航班的旅客……
9年前关于这些想法有不少讨论。那时候世界还没有为此做好准备。现在却万事具备了。
我认为这是一个开始:由此我们将利用网络工具来改变我们所面对的世界;而不是对一成不变的世界听之任之,却努力简化通过因特网与之互动的方法。
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New interactions, not just moved interactions
eBay is basically an auction online. It’s a great idea, I wish I’d had it, but it’s still an auction, same kind we’ve had for a million years.
Jeff Jarvis points us to a new feature in Google Docs. Think this through for a moment:
You send an email to your permission list. It points to a spreadsheet online. People can fill it out without logging in. You get the summarized data back, and can present it as a chart, a graph or just run with the numbers themselves. The depth of analysis you can generate is far deeper than a simple poll. My guess is that 99% of the people who use it will do a simple one dimensional poll. It’s more powerful than that.
Now, what else do we need?
How about a simple system that lets you run a new kind of auction for an event with limited seating? Say you want 200 people to come to a networking event, the sort of thing that’s no fun if only a dozen or two show up… Instead of charging $50 a ticket, why not charge $1 for the first five tickets, $2 for the next five, and on to $500 for the last ten? You’ll earn just as much (if not more) but reward the brave who sign up early. (The folks who like to wait until the last minute ‘to be sure’ end up paying for the privilege). It’s easy to imagine a simple interface to set up whatever graduated pricing model you’d like.
Or, how about a geography-based system for pricing? Many services are sold by a flat fee, but add a zip code and a map and it could completely change the pricing model.
Why don’t airlines have tools in place to make it easy to integrate charter flights with conventions so flights run when (and where) people are going? Flights for passengers instead of passengers for flights…
There was a lot of this discussed 9 years ago. The world wasn’t ready. It is now.
I guess my point is that this is just the beginning of using internet tools to change the world we interact with, as opposed to trying to make it easy to interact with the standard world using the Internet.
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